Queen's University (general):
Does computer use in patient-physician encounters influence patient satisfaction?
Lelievre, Sarah, and Karen Schultz, Canadian Family Physician, 56(1) (Full article)
Department of Community Health and Epidemiology:
ICES Report: Using Data from Electronic Medical Records: Theory versus Practice
Mitiku, Tezeta F., and Karen Tu, Healthcare Quarterly, 11(4) (Full article)